The controller within the meaning of the General Data Protection Regulation and other national data protection laws of the member states as well as other data protection regulations is:
Riensch & Held GmbH & Co.KG
Hans-Duncker-Straße 1
21035 Hamburg
Managing Directors:
Dipl.-Kfm. Christian J. Justus, Per Jakob Justus, Horst von Ludowig
Telephone: +49 40 73424-0
Website: www.riensch.de
Name and address of the data protection officer
The data protection officer of the controller is:
Erik Weinkauf
Riensch & Held GmbH & Co.KG
Hans-Duncker-Straße 1
21035 Hamburg
Telephone: +49 40 73424-0
E-mail: datenschutz@riensch.de
General information on data processing
Compliance with data protection regulations and safeguarding the rights of data subjects are, in our understanding, among the principles of a trustworthy business relationship. Only if we process the personal data entrusted to us and the associated risks for data subjects with great care and diligence can we protect the interests of the people who trust us. Therefore, it is essential for us to implement data protection in all business processes in which personal data is processed.
- Scope of the processing of personal dataWe generally collect and use users’ personal data only to the extent necessary to provide a functional website as well as our content and services. The collection and use of our users’ personal data is generally carried out only with the user’s consent. An exception applies in cases where it is not possible to obtain prior consent for factual reasons and the processing of the data is permitted by legal regulations.
- Legal basis for the processing of personal data
Insofar as we obtain the consent of the data subject for processing operations involving personal data, Art. 6 para. 1 lit. a of the EU General Data Protection Regulation (GDPR) serves as the legal basis. When processing personal data that is necessary for the performance of a contract to which the data subject is a party, Art. 6 para. 1 lit. b GDPR serves as the legal basis. This also applies to processing operations that are necessary to carry out pre-contractual measures. Insofar as the processing of personal data is necessary for compliance with a legal obligation to which our company is subject, Art. 6 para. 1 lit. c GDPR serves as the legal basis. In the event that vital interests of the data subject or another natural person make the processing of personal data necessary, Art. 6 para. 1 lit. d GDPR serves as the legal basis. If processing is necessary to safeguard the legitimate interest of our company or a third party and the interests, fundamental rights and freedoms of the data subject do not override the aforementioned interest, Art. 6 para. 1 lit. f GDPR serves as the legal basis for processing. - Data deletion and storage period
The personal data of the data subject will be deleted or blocked as soon as the purpose of storage no longer applies. Storage may continue if this is provided for by the European or national legislator in Union regulations, laws or other provisions to which the controller is subject. The data will also be blocked or deleted if a storage period prescribed by the aforementioned standards expires, unless there is a need for further storage of the data for the conclusion or fulfilment of a contract.
Provision of the website and creation of log files
1. Description and scope of data processing
Each time our website is accessed, our system automatically collects data and information from the computer system of the accessing computer.
The following data is collected:
Information about the browser type and version used
The user’s operating system
The HTTP response code
The number of bytes transferred
The user’s IP address
Date and time of access
Websites from which the user’s system accesses our website
Websites accessed by the user’s system via our website
2. Legal basis for data processing
The legal basis for the temporary storage of the data and log files is Art. 6 para. 1 lit. f GDPR.
- Purpose of data processing
The temporary storage of the IP address by the system is necessary to enable the website to be delivered to the user’s computer. For this purpose, the user’s IP address must remain stored for the duration of the session.
The storage in log files is carried out to ensure the functionality of the website. In addition, the data serves to optimize the website and ensure the security of our information technology systems. The data is not evaluated for marketing purposes in this context.
These purposes also constitute our legitimate interest in data processing pursuant to Art. 6 para. 1 lit. f GDPR. - Duration of storage
The data will be deleted as soon as it is no longer required to achieve the purpose for which it was collected. In the case of data being collected for the provision of the website, this is the case when the respective session has ended. In the case of data being stored in log files, this is the case after seven days at the latest. Further storage is possible. In this case, the users’ IP addresses are deleted or anonymized so that the accessing client can no longer be identified.
5. Right to object and possibility of removal
The collection of data for the provision of the website and the storage of data in log files is absolutely necessary for the operation of the website. Consequently, there is no possibility for the user to object.
Use of cookies
1. Description and scope of data processing
Our website partially uses cookies. Cookies are text files that are stored in the Internet browser or by the Internet browser on the user’s computer system. When a user visits a website, a cookie may be stored on the user’s operating system. This cookie contains a characteristic string of characters that enables unique identification of the browser when the website is accessed again.
We use cookies to make our website more user-friendly. Some elements of our website require the accessing browser to be identifiable even after a page change.
- Legal basis for data processing
The legal basis for the processing of personal data using cookies is Art. 6 para. 1 lit. f GDPR. - Purpose of data processing
The purpose of using technically necessary cookies is to simplify the use of websites for users. Some functions of our website cannot be offered without the use of cookies. For these functions, it is necessary that the browser can be recognized again after a page change.
The user data collected by technically necessary cookies is not used to create user profiles.
These purposes also constitute our legitimate interest in the processing of personal data pursuant to Art. 6 para. 1 lit. f GDPR. - Duration of storage, right to object and possibility of removal
Cookies are stored on the user’s computer and transmitted from there to our website. As a user, you therefore have full control over the use of cookies. By changing the settings in your Internet browser, you can disable or restrict the transmission of cookies. Cookies that have already been stored can be deleted at any time. This can also be done automatically. If cookies are disabled for our website, it may no longer be possible to use all functions of the website to their full extent.
Contact form and e-mail contact
1. Description and scope of data processing
Our website contains contact forms that can be used for electronic contact. If a user takes advantage of this option, the data entered in the input form will be transmitted to us and stored.
The data for the contact form is:
Company
Name
First name
Title
Address
Postal code
City
Country
Telephone
Industry
Company type
Products
Fax
Email
Message
At the time the message is sent, the following data is also stored:
The user’s IP address
Date and time of registration
During the submission process, your consent to the processing of the data is obtained and reference is made to this privacy policy. In this context, the data is not passed on to third parties. The data is used exclusively for processing the conversation.
- Legal basis for data processing
The legal basis for this data processing is generally Art. 6 para. 1 b) GDPR
3. Purpose of data processing
The processing of personal data from the input form serves us to process the contact request.
The other personal data processed during the submission process serves to prevent misuse of the contact form and to ensure the security of our information technology systems. - Duration of storage, right to object and possibility of removal
Legal obligations (such as retention obligations under the German Commercial Code) require us to continue storing data until certain periods have expired. In this case, the data may only be restricted in accordance with Article 18 GDPR, i.e. the data may only be processed for the purpose of fulfilling statutory retention obligations and no other purposes. The data will be deleted after the retention periods have expired. You may object to the use of your data at any time and revoke your consent to the use of your data at any time. You may also request at any time that the data processed by us be corrected, blocked or deleted.
Google Analytics
This website uses Google Analytics, a web analytics service provided by Google Inc., (1600 Amphitheatre Parkway Mountain View, CA 94043, USA; «Google»). The use includes the «Universal Analytics» operating mode. This makes it possible to assign data, sessions and interactions across multiple devices to a pseudonymous user ID and thus analyze the activities of a user across devices. This privacy notice is provided by www.intersoft-consulting.de.
Google Analytics uses so-called «cookies», text files that are stored on your computer and enable an analysis of your use of the website. The information generated by the cookie about your use of this website is generally transmitted to a Google server in the USA and stored there. If IP anonymization is activated on this website, however, your IP address will be shortened by Google within member states of the European Union or in other contracting states of the Agreement on the European Economic Area beforehand. Only in exceptional cases will the full IP address be transmitted to a Google server in the USA and shortened there. The IP address transmitted by your browser as part of Google Analytics will not be merged with other Google data. On behalf of the operator of this website, Google will use this information to evaluate your use of the website, compile reports on website activity and provide other services to the website operator related to website and Internet use. These purposes also constitute our legitimate interest in data processing. The legal basis for the use of Google Analytics is § 15 para. 3 TMG or Art. 6 para. 1 lit. f GDPR. The data sent by us and linked to cookies, user identifiers (e.g. user ID) or advertising IDs will be automatically deleted after 14 months. The deletion of data whose retention period has been reached takes place automatically once a month. Further information on terms of use and data protection can be found at https://www.google.com/analytics/terms/de.html or at https://policies.google.com/?hl=de.
You can prevent the storage of cookies by selecting the appropriate settings in your browser software; however, we would like to point out that in this case you may not be able to use all the functions of this website to their full extent. You can also prevent the collection by Google of the data generated by the cookie and related to your use of the website (including your IP address) and the processing of this data by Google by downloading and installing the browser add-on. Opt-out cookies prevent the future collection of your data when visiting this website. To prevent collection by Universal Analytics across different devices, you must opt out on all systems you use. If you click here, the opt-out cookie will be set: Disable Google Analytics
Google Fonts
We use «Google Fonts» on our website, a service provided by Google Ireland Limited, Gordon House, Barrow Street, Dublin 4, Ireland (hereinafter referred to as: «Google»). Google Fonts enables us to use external fonts. For this purpose, the required Google Fonts are loaded from our web server into your browser cache when our website is accessed. This is necessary so that your browser can also display our texts with an improved visual appearance. If your browser does not support this function, a standard font from your computer will be used for display.
The fonts are hosted by us and are therefore not loaded from an external provider. This requires the processing of your IP address.
We use Google Fonts for optimization purposes, in particular to improve your use of our website and to make its design more user-friendly. The legal basis for data processing is our legitimate interest pursuant to Art. 6 para. 1 lit. f GDPR.
Rights of the data subject
The following list contains all rights of data subjects under the GDPR. If your personal data is processed, you are a data subject within the meaning of the GDPR and you have the following rights vis-à-vis the controller:
1. Right of access
You may request confirmation from the controller as to whether personal data concerning you is being processed by us.
If such processing exists, you may request information from the controller about the following:
(1) the purposes for which the personal data is processed;
(2) the categories of personal data that are processed;
(3) the recipients or categories of recipients to whom the personal data concerning you has been or will be disclosed;
(4) the planned duration of storage of the personal data concerning you or, if specific information on this is not possible, criteria for determining the storage period;
(5) the existence of a right to rectification or erasure of the personal data concerning you, a right to restriction of processing by the controller or a right to object to this processing;
(6) the existence of a right to lodge a complaint with a supervisory authority;
(7) all available information about the origin of the data if the personal data has not been collected from the data subject;
(8) the existence of automated decision-making including profiling pursuant to Art. 22 para. 1 and 4 GDPR and – at least in these cases – meaningful information about the logic involved as well as the scope and intended effects of such processing for the data subject.
You have the right to request information as to whether the personal data concerning you is transferred to a third country or to an international organization. In this context, you may request to be informed about the appropriate safeguards pursuant to Art. 46 GDPR in connection with the transfer.
- Right to rectification
You have the right to rectification and/or completion vis-à-vis the controller if the personal data processed concerning you is inaccurate or incomplete. The controller must make the correction without delay. - Right to restriction of processing
Under the following conditions, you may request the restriction of the processing of personal data concerning you:
(1) if you dispute the accuracy of the personal data concerning you for a period enabling the controller to verify the accuracy of the personal data;
(2) the processing is unlawful and you refuse to have the personal data deleted and instead request the restriction of the use of the personal data;
(3) the controller no longer needs the personal data for the purposes of processing, but you need it for the assertion, exercise or defense of legal claims, or
(4) if you have objected to processing pursuant to Art. 21 para. 1 GDPR and it has not yet been determined whether the legitimate grounds of the controller override your reasons.
If the processing of personal data concerning you has been restricted, such data may – apart from its storage – only be processed with your consent or for the assertion, exercise or defense of legal claims or for the protection of the rights of another natural or legal person or for reasons of important public interest of the Union or of a member state.
If the restriction of processing has been restricted in accordance with the above conditions, you will be informed by the controller before the restriction is lifted. - Right to erasure
4.1. Obligation to erase
You may request the controller to delete the personal data concerning you without delay, and the controller is obliged to delete this data without delay if one of the following reasons applies:
(1) The personal data concerning you is no longer necessary for the purposes for which it was collected or otherwise processed.
(2) You revoke your consent, on which the processing pursuant to Art. 6 para. 1 lit. a or Art. 9 para. 2 lit. a GDPR was based, and there is no other legal basis for the processing.
(3) You object to the processing pursuant to Art. 21 para. 1 GDPR and there are no overriding legitimate grounds for the processing, or you object to the processing pursuant to Art. 21 para. 2 GDPR.
(4) The personal data concerning you has been processed unlawfully.
(5) The deletion of the personal data concerning you is necessary to comply with a legal obligation under Union law or the law of the member states to which the controller is subject.
(6) The personal data concerning you was collected in relation to information society services offered pursuant to Art. 8 para. 1 GDPR.4.2. Information to third parties
If the controller has made the personal data concerning you public and is obliged to delete it pursuant to Art. 17 para. 1 GDPR, the controller shall take appropriate measures, including technical measures, taking into account the available technology and the implementation costs, to inform controllers processing the personal data that you, as the data subject, have requested the deletion of all links to this personal data or copies or replications of this personal data.
4.3. Exceptions
The right to erasure does not exist insofar as the processing is necessary
(1) for exercising the right to freedom of expression and information;
(2) for compliance with a legal obligation which requires processing under Union or member state law to which the controller is subject, or for the performance of a task carried out in the public interest or in the exercise of official authority vested in the controller;
(3) for reasons of public interest in the area of public health pursuant to Art. 9 para. 2 lit. h and i and Art. 9 para. 3 GDPR;
(4) for archiving purposes in the public interest, scientific or historical research purposes or statistical purposes pursuant to Art. 89 para. 1 GDPR, insofar as the right referred to in section a) is likely to make the achievement of the objectives of this processing impossible or seriously impair it, or
(5) for the assertion, exercise or defense of legal claims.
- Right to information
If you have exercised your right to rectification, erasure or restriction of processing against the controller, the controller is obliged to inform all recipients to whom the personal data concerning you has been disclosed of this rectification or erasure of the data or restriction of processing, unless this proves impossible or involves disproportionate effort.
You have the right to be informed by the controller about these recipients. - Right to data portability
You have the right to receive the personal data concerning you that you have provided to the controller in a structured, commonly used and machine-readable format. You also have the right to transmit this data to another controller without hindrance from the controller to whom the personal data was provided, provided that
(1) the processing is based on consent pursuant to Art. 6 para. 1 lit. a GDPR or Art. 9 para. 2 lit. a GDPR or on a contract pursuant to Art. 6 para. 1 lit. b GDPR and
(2) the processing is carried out by automated means.
In exercising this right, you also have the right to have the personal data concerning you transmitted directly from one controller to another controller, where technically feasible. The freedoms and rights of other persons must not be adversely affected by this.
The right to data portability does not apply to processing of personal data that is necessary for the performance of a task carried out in the public interest or in the exercise of official authority vested in the controller. - Right to object
You have the right, on grounds relating to your particular situation, to object at any time to the processing of personal data concerning you which is carried out on the basis of Art. 6 para. 1 lit. e or f GDPR; this also applies to profiling based on these provisions. The controller shall no longer process the personal data concerning you unless they can demonstrate compelling legitimate grounds for the processing which override your interests, rights and freedoms, or the processing serves the assertion, exercise or defense of legal claims. Where personal data concerning you is processed for the purpose of direct marketing, you have the right to object at any time to the processing of personal data concerning you for the purpose of such advertising; this also applies to profiling insofar as it is associated with such direct marketing. If you object to processing for the purposes of direct marketing, the personal data concerning you will no longer be processed for these purposes. You have the option of exercising your right to object by automated means in connection with the use of information society services, notwithstanding Directive 2002/58/EC, using technical specifications. - Right to revoke the data protection consent declaration
You have the right to revoke your data protection consent declaration at any time. The revocation of consent does not affect the lawfulness of processing carried out on the basis of consent up to the time of revocation. - Automated decision-making on a case-by-case basis, including profiling
You have the right not to be subject to a decision based solely on automated processing – including profiling – which produces legal effects concerning you or similarly significantly affects you. This does not apply if the decision
(1) is necessary for entering into or performing a contract between you and the controller,
(2) is authorized by Union or member state law to which the controller is subject and that law contains appropriate measures to safeguard your rights and freedoms and your legitimate interests, or
(3) is made with your explicit consent.
However, these decisions must not be based on special categories of personal data pursuant to Art. 9 para. 1 GDPR, unless Art. 9 para. 2 lit. a or g GDPR applies and appropriate measures have been taken to protect your rights and freedoms and your legitimate interests.
With regard to the cases referred to in (1) and (3), the controller shall take reasonable measures to safeguard the rights and freedoms as well as your legitimate interests, including at least the right to obtain human intervention from the controller, to express your own point of view and to contest the decision. - Right to lodge a complaint with a supervisory authority
Without prejudice to any other administrative or judicial remedy, you have the right to lodge a complaint with a supervisory authority, in particular in the member state of your habitual residence, place of work or place of the alleged infringement, if you consider that the processing of personal data concerning you violates the GDPR. The supervisory authority with which the complaint has been lodged shall inform the complainant of the status and results of the complaint, including the possibility of a judicial remedy pursuant to Art. 78 GDPR.
As of: 18 May 2018